Frequently Asked Questions

Bridal Bouquet

WHAT DOES THE COST INCLUDE?

Cost listed for decor and backdrop wall rentals include set-up and delivery within a 10 mile radius from Baldwin, NY. Additional delivery charges will apply to areas outside of these locations.

When you submit your request to book, we will provide the total cost for your rental.

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HOW DO I BOOK MY RENTAL?

Ready to book? Head over to our "Contact Us" form either from the navigation or on our home page and fill out the details best you can. From there we will reach out confirming the details of your request. Once rental details are confirmed, the process is easy:

  1. Submit a 20% deposit of the total cost of your rental to hold your date. Deposit is Non-refundable.

  2. Two weeks prior to your event date, pay your invoice in full.

  3. 48 hours prior to your scheduled event we will reach out confirming the details of your event, scheduled delivery time and details

That's it! We'll take care of the rest with delivery, set-up and pick-up.

Eucalyptus Branch

WHAT DAYS DO YOU OFFER DELIVERY AND PICK UP?

We operate daily, Monday through Sunday for delivery and pick-ups.  

Flowers Against Brick Wall

OUR TERMS & CONDITIONS

Please be aware that once the invoice is paid, and your event date scheduled, all other clients have been refused your specific rentals and services for your event date, and thus all payments are non-refundable.

 

Final invoice costs include delivery, set-up and pick-up of rental equipment within a 24 hour period. 

 

In the event of a cancellation, there will be 20% fee incurred if cancellation is received 72 hours before said scheduled event.

In the event of damages or total loss, buyer will be held financially responsible for value of equipment totaling up to $1200.00.

All deposits are non-refundable. Invoices should be paid in FULL two weeks prior to scheduled event. 

Bridal Bouquet

WHERE DO YOU DELIVER?

We mainly service Long Island, New York but also deliver within Tri-State area.  Costs listed for backdrop wall rentals include set-up and delivery within a 10 mile radius to the following Long Island locations; Nassau County, Suffolk County (that border Nassau), and Southeast Queens. Additional delivery charges will apply to areas outside of these locations.

When you submit your request to book, we will provide the total cost for your rental.

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I SUBMITTED MY 'CONTACT US' FORM WHAT'S NEXT?

Once you submit your contact us form, we will respond to your inquiry within 24-48 hours confirming the details of your request. Once confirmed, will send you a invoice for payment which will confirm the reservation your rental. 

A 20% deposit of the total rental cost is required to secure your booking. Two weeks prior to your event, your invoice will need to be paid in full. 

You can also reach us via email or phone.

email: longislandbackdrops@gmail.com

phone: (631) 861-4825

Wedding Welcome Sign

MY VENUE REQUIRES INSURANCE, CAN YOU PROVIDE?

All of our walls are insured. Should your venue require a certificate of insurance (COI), we are happy to provide. Your request for a COI needs to be provided 1 week before your scheduled event date.